Privacy Policy

What data do we collect? 

The Confident Mind collects the following data: 

• Personal identification information (Name, email address, phone number, etc.) 

• Participant Questionnaire data. If you register for our Confident Mind course, we ask you to complete a questionnaire before and after the course.  

How do we collect your data? 

You directly provide The Confident Mind with most of the data we collect. We collect data and process data when you: 

• Place an order for any of our products or services. 

• Sign up to our newsletter. 

• Voluntarily complete a participant questionnaire or provide feedback. 

• Use or view our website via your browser’s cookies. 

The Confident Mind may also receive your data indirectly from Eventbrite, Google Reviews or GoCardless, a secure payment platform. 

How will we use your data? 

The Confident Mind collects your data so that we can: 

• Process your order and take payment. Payment will be processed by Potential To Be, and payment platform GoCardless. 

• Contact you with further communications about products and services you have expressed an interest in. 

• Email you with further communications about products or services we think you may like. 

The Confident Mind will not share your data with third parties, besides Potential To Be and Jenni Hallam Coaching, without asking for your prior consent.  

How do we store your data? 

The Confident Mind securely stores your data with Potential To Be. Information is held securely in the cloud by Microsoft Office. 

The Confident Mind will keep your personal data until you unsubscribe from our emails, or until The Confident Mind dissolves. At this point, we will delete your data. 

Marketing 

The Confident Mind would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies: 

• Potential To Be 

• Jenni Hallam Coaching 

You have the right at any time to stop The Confident Mind from contacting you for marketing purposes. 

If you no longer wish to be contacted for marketing purposes, please unsubscribe using the unsubscribe button in any email you receive. 

What are your data protection rights? 

The Confident Mind would like to make sure you are fully aware of all your data protection rights. Every user is entitled to the following: 

The right to access – You have the right to request The Confident Mind for copies of your personal data. We may charge you a small fee for this service. 

The right to rectification – You have the right to request that The Confident Mind correct any information you believe is inaccurate. You also have the right to request The Confident Mind to complete the information you believe is incomplete. 

The right to erasure – You have the right to request that The Confident Mind erase your personal data, under certain conditions. 

The right to restrict processing – You have the right to request that The Confident Mind restrict the processing of your personal data, under certain conditions. 

The right to object to processing – You have the right to object to The Confident Mind’s processing of your personal data, under certain conditions. 

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: hello@theconfidentmind.co.uk 

Or call us at: 07738 857 831 

Cookies 

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our website, we may collect information from you automatically through cookies or similar technology. 

For further information, visit allaboutcookies.org. 

How do we use cookies? 

The Confident Mind uses cookies in a range of ways to improve your experience on our website and to understand how you use our website. 

What types of cookies do we use? 

There are a number of different types of cookies. Our website uses functionality cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used. 

How to manage cookies 

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result. 

Privacy policies of other websites 

The Confident Mind website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy. 

Changes to our privacy policy 

The Confident Mind keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 1^st January 2025. 

How to contact us 

If you have any questions about The Confident Mind’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us. 

Email us at: hello@theconfidentmind.co.uk 

Or call us: 07738 857 831  

How to contact the appropriate authority 

Should you wish to report a complaint or if you feel that The Confident Mind has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office. 

Email: icocasework@ico.org.uk 

Address: Customer Contact, Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF. 

This GDPR privacy policy guide is provided by The Confident Mind for informational purposes only. The Confident Mind cannot be held responsible for any errors, omissions, or legal consequences arising from the use of this guide. The guide is not intended to serve as legal advice, and we strongly recommend consulting with a legal professional to ensure compliance with GDPR regulations. By using this guide, you agree that The Confident Mind will not be liable for any damages, legal action, or penalties incurred under any circumstances.